Hello! I visited the Sprint Accessibility building here in Austin, Texas. I asked three of their employees some questions about the Sprint IP Relay product. Check this out! My name is Karl Ewan. I am a Branch Manager for Access and Marketing with Sprint Accessibility. I know that people think Sprint IP Relay is shut down. This is not true. Sprint is still here and has not left. In 2014, IP Relay providers exited the market. We at Sprint were the only one left. We provide IP Relay. Also, at the same time, there was an emerging market with DeafBlind individuals. IP Relay was viewed, and still is viewed, as a crucial telecommunications resource for the DeafBlind community. Hello, my name is Ryan Bondroff. I am a Customer Relationship Manager for Sprint Accessibility. Can you tell us about the National DeafBlind Outreach Program? We provide 1:1 training, presentations, focus groups, and workshops so DeafBlind people can make IP Relay calls all over the U.S. My name is Barbara Garcia. I’ve worked for Sprint for 28 years now. My position is Product Development Manager for Sprint IP. Anyone who has a hearing or speech disability can use this service for free. Sprint IP is funded by the Interstate Relay fund, or the ITRS fund, managed by the FCC. Sprint Relay operators meet the FCC’s minimum standards for TRS such as typing speed, sensitivity training, Deaf cultural awareness, spelling, and grammar. We have automated registration, one number access to IP Relay website and IP Relay mobile app, braille access for DeafBlind users. Your devices have a built in accessibility features that are customizable to IP Relay users such as text size, bold, text and invert colors, copy and/or email transcripts of conversations, direct access to Accessibility Care, and ability to use the web and mobile app for Spanish to Spanish service. Yes. You can have a 10-digit VRS number and a 10-digit Sprint IP number. You can use both. As a bonus, you can use IP as a backup option if there are issues with VRS. For example, if the signal is not good and the screen is blurry or freezes up, you can switch to IP to make a call. Registration is required to verify your identity and residency in the U.S. It requires your name, address, birthdate, residency in the U.S. You will go through questions only you would know the answer to. Once we verify your information, you will be assigned a 10-digit number. You can use it on the web or mobile app. One number for both. It’s easy! Thank you, Karl, Ryan, and Barbara for your time. I can say personally that Sprint IP Relay is a very nice product and I use it. You can register for your new 10-digit account at sprintip.com or download the app using Apple or Android devices.